Urgent situation center

Something changed or went wrong. Find the official system that applies.

This page is designed for time-sensitive immigration-process situations. It does not diagnose a case or tell you which legal action to take. Choose what happened and go directly to the current government information and qualified-help resources.

This is not emergency legal advice.US Asylum Help is not a law firm. We do not calculate your deadline, choose a motion or appeal, tell you what to file, or determine whether an exception applies. Court orders, notices, and qualified legal advice may be especially important when time is short.
Do not enter private case information here.This page does not need your A-number, receipt number, name, address, date of birth, or case story.
Formal immigration-court, removal-order, and detention matters should be discussed with a qualified legal representative.

We can show you official government information and public research resources, but we will not tell you what applies to your case, what argument to make, what filing to use, or what you should say at a hearing.

01
Missed immigration court hearing

Read the actual court information and check current EOIR guidance promptly.

EOIR publishes general information about hearings held in a person's absence. We do not explain which remedy, deadline, exception, argument, or filing applies to an individual case. For case-specific guidance, use a qualified immigration attorney or appropriately accredited representative.

EOIR - official source

EOIR: In Absentia Hearing Information

Read the current EOIR Policy Manual section explaining what an in absentia hearing/order is and where EOIR discusses motions related to those orders.

US Asylum Help does not determine whether a motion, deadline, exception, or other legal remedy applies to your individual case.

Open official resource
EOIR - official source

EOIR: Learn About Immigration Court

Open EOIR general information about immigration-court hearings, motions, missed hearings, and court procedures.

Open official resource
EOIR - official source

EOIR Case Information

Check basic case information through EOIR and confirm the court handling the matter.

EOIR states that court documents such as hearing notices and decisions remain the official source of case information.

Open official resource
Need help with your individual case?US Asylum Help does not advise what you should file or do. You can request attorney contact or use official EOIR legal-help directories.
02
Decision or order

Start with the decision you received and current EOIR review information.

We provide the official EOIR sources below for general reading only. We do not interpret the order, calculate a deadline, recommend an appeal or motion, or tell someone what legal action to take. Individual guidance should come from a qualified legal representative.

EOIR - official source

EOIR: Appeal an Immigration Judge Decision

Read EOIR current information about appeals from certain immigration judge decisions to the Board of Immigration Appeals.

Some review or filing options have strict deadlines. Read the actual decision and current EOIR instructions and consider qualified legal help promptly.

Open official resource
EOIR - official source

EOIR: Forms & Fees

Use the current EOIR forms page for official appeal, motion, fee, and fee-waiver materials instead of old saved forms.

Open official resource
EOIR - official source

EOIR: Types of Appeals, Motions & Required Fees

Check current EOIR information about available filing categories and current fee requirements.

Open official resource
For an individual decision or order:an attorney or appropriately accredited representative should review the actual document and case-specific facts.
03
Upcoming hearing

Confirm the court, hearing information, and the notice you received.

EOIR's online systems can help locate general case and court information, while court-issued notices and decisions remain important. We do not prepare someone for testimony, recommend arguments, or advise what to say or file for a hearing.

EOIR - official source

EOIR Case Information

Check basic hearing and case information available through EOIR.

If online information conflicts with a court-issued notice, EOIR says the court document is the official source.

Open official resource
EOIR - official source

Find Your Immigration Court

Find the court location, court-specific page, contact information, and related resources.

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EOIR - official source

EOIR Respondent Access

Where available, Respondent Access can provide detailed proceeding information, case-file access, and electronic filing functions.

Open official resource
Need case-specific hearing help?Use a qualified legal representative. US Asylum Help only provides general information and official-source links.
04
Court closure or operational change

Check EOIR operational status instead of assuming a hearing is canceled.

Court operations can change because of weather, facilities, or other events. Use EOIR's live operational-status information and your court's official page.

EOIR - official source

Immigration Court Operational Status

Check whether an immigration court is open and review current operational-status information.

EOIR posts court operational information and may identify alternative filing locations in certain closure situations.

Open official resource
EOIR - official source

Immigration Court Information

Find the court webpage and contact information if you need to confirm local information.

Open official resource
05
Moved or contact information changed

Update the agency that actually has the matter.

EOIR and USCIS are separate systems. If more than one agency has a pending matter, use each agency's current instructions rather than assuming one address change updates everything.

EOIR - official source

EOIR: Update Respondent Information

Use EOIR current instructions for changing an address or other contact information with immigration court or the BIA.

EOIR currently says people in proceedings must report contact-information changes to EOIR within the applicable agency time requirement. Use the live page for the current rule.

Open official resource
EOIR - official source

EOIR Respondent Access - Change Contact Information

Open Respondent Access to use the current EOIR-33 process where available.

Open official resource
USCIS - official source

USCIS Change of Address

If USCIS also has a pending matter, use the USCIS address-change system separately.

Changing an address with one agency does not necessarily update another agency. Follow the current instructions for each system handling your matter.

Open official resource
06
ICE detention

Use ICE to locate custody information and EOIR separately for court information.

US Asylum Help does not collect the identifying information needed to search for a detained person. Use the official ICE locator for custody information. For legal questions about the detained person's individual matter, contact a qualified immigration attorney or appropriately accredited representative.

ICE - official source

ICE Online Detainee Locator

Use the official ICE system to try to locate someone currently in ICE custody or within the system coverage described by ICE.

The locator has coverage limitations and does not display every person or every custody situation.

Open official resource
ICE - official source

ICE Attorney Information & Resources

Official ICE information for legal representatives and family members seeking legal-resource information related to someone in ICE custody.

Open official resource
EOIR - official source

EOIR Case Information

Check EOIR court information separately when the detained person also has immigration-court proceedings.

Open official resource
Trying to get legal help for someone detained?You can request attorney contact through US Asylum Help or use the official legal-help resources in our Legal Help Center.
07
USCIS appointment or asylum interview problem

Follow the appointment notice and use current USCIS contact information.

USCIS says appointment attendance is important and directs people who cannot attend because of an emergency to follow the instructions on the appointment notice.

USCIS - official source

USCIS Asylum Office Locator

Find the asylum office with jurisdiction and read current USCIS appointment information.

USCIS says that if an emergency prevents attendance at an appointment, follow the instructions on the appointment notice.

Open official resource
USCIS - official source

USCIS Contact Center

Use USCIS Contact Center information for issues such as rescheduling certain interviews or appointments and missing notices.

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USCIS - official source

USCIS Case Inquiry

Use USCIS online service requests for certain missing notices, case inquiries, and appointment-accommodation requests.

Open official resource
Source review

This routing page was reviewed against current EOIR, USCIS, and ICE public resources on August 14, 2026. Immigration procedures can change. The linked government page and the documents issued in the individual matter should be checked for current information.